Large Stacking Bear Family
Cheap Chinese made resin. Only knew it was hollow due to the first one being in bits. Not as heavy as it looks. Not what you expect from a retailer with a reputable status as next. I won't be purchasing any other products online in the future, really dissatisfied with the customer service and my valued time wasted to sort this out, not to mention my partners disappointment opening this on her 40th birthday. I will be writing a complaint. What can I do? She wanted this bear for our large collection but don't live near a store to collect it! You would think they would make sure it's packed correctly to avoid this type of dissatisfaction. Just an absolutely awful experience from start to finish and to be honest I'm not happy with the bear stack in terms of finish but being told it's the last chance I have no other option but to accept it, I just wonder how many people have actually been through a similar situation
From United Kingdom
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