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Terms and Conditions

The following document outlines the Terms and Conditions for the next website.
Terms and Conditions Correct as of

Welcome to nextdirect.com (the “Site”). The Site is owned by and operated by or on behalf of Next Retail Ltd, a UK company that is part of the Next PLC group (collectively “Next”, “us”, “we” or “our”). Next provides you with access to this Site features to you subject to the following conditions. Please read these terms and conditions (“Terms” or “Agreement”) carefully as they apply to your use of the Site generally as well as when you register to create an account or purchase products through the Site without creating an account. By visiting this Site you accept these Terms. If you do not agree to these Terms, then please do not use the Site and feel free to contact us via our toll-free number for any questions or purchases.

We grant you a limited license to access and make personal use of this Site and not to download (other than page caching) or modify it, or any portion of it, except with our express written consent. This license does not include any resale or commercial use of this Site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this Site or its contents; any downloading or copying of account information for the benefit of another merchant; or any access for or use of web scraping, data mining, robots, or similar data gathering and extraction tools. This Site or any portion of this Site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of nextdirect.com without express written consent. You may not use any meta tags or any other "hidden text" utilizing our name or trademarks without the express written consent of Next. Any unauthorized use terminates the permission and license we have granted. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of nextdirect.com so long as the link does not portray Next, or its products in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Next logo or other proprietary graphic or trademark as part of the link without express written permission. Free Delivery and other offer order codes remain the property of Next, are non-transferable and may not be reproduced in any form or used in conjunction with any other offer. You are prohibited from violating or attempting to violate the security of the Site, including, without limitation, (a) accessing data not intended for such user or logging onto a server or an account which the user is not authorized to access; or (b) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; or (c) accessing or using the Site or any portion thereof without authorization, in violation of these Terms of Use or in violation of applicable law. You may not use any scraper, crawler, spider, robot or other automated means of any kind to access or copy data on the Site, deep-link to any feature or content on the Site, bypass our robot exclusion headers or other measures we may use to prevent or restrict access to the Site. Violations of system or network security may result in civil or criminal liability. Next will investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this Site or any activity being conducted on this Site.

If you use this Site and create an account, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer You agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use nextdirect.com only with involvement of a parent or guardian. Next reserves the right to refuse to sell or deliver to any individual or company, to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion. An electronic copy of each order is held by Next but will not be accessible to you. All orders will be concluded in the English language. We may contact you for market research purposes. Please consult our Privacy Policy for a description of our privacy practices and policies, and how we collect, use and share your personal information.

We may combine your information with information we collect from other companies and use it to improve and personalize our services, content and advertising. This may also be done on a reciprocal basis. From time to time, we make portions of our mailing list available to carefully screened companies. If you do not want your name and mailing list made available or no longer choose to receive a Next catalog or wish to alert us to duplicate mailings, please call toll-free or email us at information@nextdirect.com. Next is committed to respecting your privacy. To review our privacy policy, please visit nextdirect.com.

Delivery will be confirmed at checkout

Great news, shipping is currently free for all orders over $60. Orders under $60 will be charged at $6 for shipping per order. All items that you purchase from us are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier. Please allow extra days for local holidays, UK national holidays, weekends and sale time. Next reserves the right to amend or change the free delivery offer at any time, but we promise to notify customers at least 14 days in advance.-->

Home delivery

Delivery times will be confirmed at checkout. Great news, shipping is currently free for all orders over $50. Orders under $50 will be charged at $5 for shipping per order.

Please allow extra days for delivery during holidays, UK national holidays, weekends and sale time. Collection may be required where duties are payable.

Local Newgistics Returns

You can now return any unused items within 28 days of receipt for a full refund (provided the items are in a new and unused condition) via post using the Newgistics returns label enclosed in your parcel. Drop your package in the US Mail wherever it’s most convenient: at home, at work or at your local post office. If you prefer, you can arrange a USPS collection from your address (where available) by scheduling a ‘carrier pickup’ at www.ups.com. Once your return is processed, $7 will be deducted from your refund. Please allow 28 working days for your refund to process.



Postal Returns

Alternatively, if you do not wish to use the above services you can return via post using the returns label on the reverse of the delivery note. Postage must be paid by the sender and will not be refunded by Next (this does not affect your statutory rights) All postal returns should be sent to

Next

Global Response

3580 NW 56 St

Suite 100

Ft Lauderdale

FL 33309, USA



International orders placed online cannot be returned to a Next Retail Store.

Note if you do not return the item within the time specified we may retain the item(s) and/or not refund at all or refund the current or last selling price. All cosmetics, grooming products and certain jewellery can only be returned if found to be faulty. Where a product has a security seal, a refund will not be given if the seal is broken unless it is faulty.

Next reserves the right to amend or change its returns and refunds policy at any time, so please check our Returns Information frequently.

Any Problems

If you are dissatisfied in any way with your order or have a query relating to delivery please call us toll-free at 1-888-385-6398 (Lines are open: 24 Hours, 7 Days Week) or email us at UShelp@nextdirect.com

The prices quoted are those ruling at the time of production. Due to circumstances beyond our control prices may have to be altered up or down, including any alterations with respect to shipping internationally. We cannot confirm the price of an item until you order. We will process payment for the full amount on confirmation of your order. Despite our best efforts, items in our catalog may be mispriced. In the event a product is listed at an incorrect price, we shall have the right to refuse or cancel any orders placed for the product listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit or debit card charged. If your credit or debit card has already been charged for the purchase and your order is canceled, we shall immediately issue a credit to your credit or debit card account in the amount of the incorrect price. If for this, or any other reason, an item is not acceptable, it may be returned providing it is sent back within 28 days of receipt and is in new, unused condition. Certain products cannot be returned. See Returns Information for details. All prices shown are cash prices in US dollars. We reserve the right to accept or reject orders at any time.

The new pricing structure is effective across all items on the website from 30th October 2017.

All orders for products are subject to availability. In the event of supply difficulties we reserve the right to substitute items of equal quality and value. You will be notified of such substitutes when you place your order.

Next attempts to be as accurate as possible. However, we do not warrant that product descriptions, sizes, colors, styles or other content of this Site is accurate, complete, reliable, current, or error-free. We have made significant efforts to accurately display the colors of our products that appear on the Site. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate. If a product you purchase is not as described, your sole remedy is to return it in unused condition. See Returns Information for additional information.

We are unable to accept credit, debit, and AMEX cards that are due to expire within the next FIVE Days.

We can only accept credit or debit cards that are registered to the delivery address.

Card details are checked and verified by a third party and goods are shipped once authorization has been obtained. In the event of a breach of security by you, you will remain liable for any unauthorized use of your credit card until you update your information.

You are entirely responsible for any and all activities which occur under your user account.

You represent and warrant that if you are making online payments that:

any credit card, debit card and bank account information you supply is true, correct and complete

charges incurred by you will be honored by your credit/debit card company or bank

you will pay the charges incurred by you in the amounts posted, including any applicable taxes, and

you are the person in whose name the card was issued and you are authorized to make a purchase or other transaction with the relevant credit card and credit card information.



Please note that if you pay by credit, debit or AMEX cards you may be charged a fee by your card issuer.

You will be responsible for assuring that any products you order comply with state and federal government import regulations. In particular please note that all shipments to destinations outside of the UK may be subject to import duties and taxes, which are levied by the importing country at the time the shipment arrives in your country. All applicable duties, fees and any additional charges for customs clearance are your, our customer’s, responsibility.

THIS SITE AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS AND SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE ARE PROVIDED BY NEXT ON AN "AS IS" AND "AS AVAILABLE" BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. NEXT MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE, UNLESS OTHERWISE SPECIFIED IN WRITING. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, NEXT DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. NEXT DOES NOT WARRANT THAT THIS SITE; INFORMATION, CONTENT, MATERIALS, PRODUCTS OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE; THEIR SERVERS; OR E-MAIL SENT FROM NEXT ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. NEXT WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS. TO THE EXTENT ANY ASPECTS OF THE FOREGOING LIMITATIONS OF LIABILITY ARE NOT ENFORCEABLE, THE MAXIMUM LIABILITY OF COMPANY TO YOU WITH RESPECT TO YOUR USE OF THIS SITE OR ANY PRODUCTS SOLD BY NEXT IS THE LESSER OF (A) THE PURCHASE PRICE FOR THE PRODUCT CAUSING SUCH LIABILITY AND (B) $500 (FIVE HUNDRED DOLLARS U.S.). WARRANTIES RELATING TO PRODUCTS OFFERED, SOLD AND DISTRIBUTED BY NEXT ARE SUBJECT TO SEPARATE WARRANTY TERMS AND CONDITIONS, IF ANY, PROVIDED WITH OR IN CONNECTION WITH THE APPLICABLE PRODUCTS.

By visiting nextdirect.com, you agree that the laws of the state of New York, without regard to principles of conflict of laws, will govern this Agreement and any dispute of any sort that might arise between you and Next. All actions and proceedings arising out of or related to this Agreement, any products (including personal injury and product liability claims) or your use of the Site shall be brought in the state or federal courts of New York and you consent to the exclusive personal jurisdiction of such courts.

Please review our other policies, such as our Privacy Policy, posted on this Site. These policies also govern your visit to nextdirect.com.

We reserve the right to make changes to our Site, policies, and these Terms at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

When you visit nextdirect.com or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this Site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

  • The offer is valid for orders over the minimum value stated in your communication.

  • The offer is valid until the expiry date shown on your communication.

  • The offer can only be activated once the voucher PIN has been registered at nextdirect.com. A voucher PIN can only be registered once.

  • The offer can only be used for purchases made online at nextdirect.com. It is not valid for telephone transactions. Redemption of the offer involves registering at nextdirect.com.

  • The offer is only valid on introductory orders with nextdirect.com for new customers only. One voucher PIN per customer only.

  • If the order is returned, the value of the offer is non refundable.

  • The voucher PIN cannot be exchanged for cash. No change or refund will be given.

  • Next cannot accept responsibility for the loss of your voucher PIN. It will not be replaced or its value refunded if this happens.

  • Offer is open to residents of selected countries that are over 18 years old only.

  • Next reserves the right to amend these terms and conditions and/or discontinue the offer at any time.

  • Your statutory rights are not affected.

Your Gift Card can be used by you if you are the purchaser or given as a gift. You can use the card in full or part payment for goods purchased in participating Next Retail stores. This card cannot be used to purchase from Next Directory or to pay a Next Directory account and cannot be used at www.next.co.uk and www.nextdirect.com.
The card can be activated for a minimum €1 and a maximum €250 and can be added to at any time (up to a total maximum of €250 / £200). Any payment credited to the card which is subsequently dishonoured will result in the credit to your card being revoked.
The value of your purchases will be deducted from the balance on your card when presented; any remaining balance can be used against future purchases.
Purchases and refunds made outside of the ROI will be subject to currency conversion at the prevailing daily rate.
The card is not for re-sale and cannot be exchanged for cash. No change or refund will be given. The card will not be honoured if sold. If found please cut in two and return to The Next Banking Department, Next Retail Limited, Desford Road, Enderby, Leicester, UK, LE19 4AT.
To check your balance at any time call 016968210 in the ROI or 0333 777 8800 in the UK. For UK call charges contact your service provider.
Your balance will be updated after every purchase and will be shown on your till receipt.
The card will automatically expire 24 months after the last time that you use it to make a purchase or check your balance and any remaining balance will be deducted.
Next cannot accept responsibility for your card if it is lost, stolen or damaged. It will not be replaced or its value refunded in any of these circumstances.
This card remains the property of Next and is not a cheque guarantee, credit or charge card.
Next reserves the right to amend these terms and conditions and/or discontinue the card at any time. Your statutory rights are not affected.

We reserve the right to refuse to enter a contract with any individual or company. The supplier of the goods featured is Next Directory, a trading name of Next Retail Limited. Next Retail Limited, registered in England and Wales 4521150, Registered Office Desford Road, Enderby, Leicester, LE19 4AT, UK. Authorised and Regulated by the Financial Conduct Authority for consumer credit activity in the UK. Vat Registration Number IE 99735220.

  • Company Registered Number: 4521150
  • United Kingdom VAT Registration: GB 179 7658 90
  • Eire VAT Registration: IE 9973 522 O
  • Germany VAT Registration: DE 173548186
  • Cyprus VAT Registration: CY 99200002 N
  • Spain VAT Registration: N 0060092 D
  • Jersey GST Registration: 0002822
  • Finland VAT Registration: FI 2278066-9
  • France VAT Registration: FR 27 514868827
  • Holland VAT Registration: NL 814246205 B01
  • Sweden VAT Registration: SE 516405444601
  • Italy VAT Registration: IT 00136189990
  • Lithuania VAT Registration: LT 100005119714
  • Belgium VAT Registration: BE 0822478341
  • Estonia VAT Registration: EE 101344209
  • Latvia VAT Registration: LV 90009253362
  • Poland VAT Registration: PL 5263024325
  • Denmark VAT Registration: DK 5263024325
  • Austria VAT Registration: AT 66510803
  • Bulgaria VAT Registration: BG 3075016688
  • Czech Republic VAT Registration: CZ 682920045
  • Greece VAT Registration: EL 997375275
  • Hungary VAT Registration: HU 26905417
  • Luxembourg VAT Registration: LU 25837003
  • Portugal VAT Registration: PT 980442974
  • Romania VAT Registration: RO 28476005
  • Slovakia VAT Registration: SK 4020319457
  • Slovenia VAT Registration: SI 88515842
  • Croatia VAT Registration: HR 14316335868

Directors

  • Lord Wolfson of Aspley Guise
  • Amanda James
  • Richard Papp
  • Jane Shields

Company Secretary S.L. Anderson
Telephone calls to and from Next Directory may be recorded or monitored as part of our efforts to further improve service to our customers.

The incentive offer is valid for one order only.
The incentive can only be activated once the PIN number is registered at nextdirect.com. The PIN can only be used once.
The offer is valid for new customers only.
The card can only be used for purchases made online at nextdirect.com. It is not valid for in store or telephone transactions.
The incentive is only valid on introductory orders of €30 or more (excluding delivery) with nextdirect.com. One incentive per customer only.
New customers cannot use a Next gift card as payment on their first order.
If the order is returned, the €15 incentive is not refundable.
The card is not for re-sale and cannot be exchanged for cash. No change or refund will be given. The card will not be honoured if it is sold or exchanged. This card remains the property of Next and is not a cheque guarantee, credit or charge card. New customers cannot use a Next gift card as payment on their first order.
Next cannot accept responsibility for your online voucher card if it is lost, stolen or damaged. It will not be replaced or its value refunded in any of these circumstances.
This offer is open to Republic of Ireland residents over 18 years old only (except employees of Next Plc).
Next reserves the right to amend these terms and conditions and/or discontinue the card at any time. Your statutory rights are not affected.

The offer is valid for orders over the minimum value stated in your communication.
The offer is valid until the expiry date shown on your communication.
The offer can only be activated once the voucher PIN has been registered at nextdirect.com. A voucher PIN can only be registered once.
The offer can only be used for purchases made online at nextdirect.com. It is not valid for telephone transactions. Redemption of the offer involves registering at nextdirect.com.
The offer is only valid on introductory orders with nextdirect.com for new customers only. One voucher PIN per customer only.
If the order is returned, the value of the offer is non refundable.
The voucher PIN cannot be exchanged for cash. No change or refund will be given.
Next cannot accept responsibility for the loss of your voucher PIN. It will not be replaced or its value refunded if this happens.
Offer is open to residents of selected countries that are over 18 years old only.
Next reserves the right to amend these terms and conditions and/or discontinue the offer at any time.
Your statutory rights are not affected.

The supplier of the goods featured is Next Directory, a trading name of Next Retail Limited. Next Retail Limited, registered in England and Wales 4521150, Registered Office Desford Road, Enderby, Leicester, LE19 4AT, UK. Authorised and Regulated by the Financial Conduct Authority for consumer credit activity in the UK. Vat Registration Number IE 99735220. All contracts with Next and the contents of this site are displayed in English.

These Terms and Conditions will be governed by and interpreted in accordance with English Law. The parties hereby submit to the jurisdiction of the English Courts. All contracts will be concluded in the English language.

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